Transaction Error Feedback Enhancement Proposal

Transaction Error Feedback Enhancement Proposal 📌 Summary Add clear, specific error messages when transactions fail (e.g., insufficient funds, card restrictions) to help users quickly understand and resolve payment issues.

🎯 Problem Statement When transactions fail on the platform, customers only see a generic error message. This creates several problems:

• User confusion and frustration when transactions fail
• Increased support ticket volume as users seek clarification
• Multiple failed transaction attempts as users guess the issue
• Poor user experience

🚀 Proposed Solution Implement a comprehensive transaction error feedback system that:

• Integrates with payment processors' error codes to identify specific failure reasons
• Displays user-friendly error messages explaining the exact cause
• Provides actionable steps to resolve the issue

📊 Benefits & Impact

• Reduces user frustration through clear error communication
• Enables users to self-resolve transaction issues
• Reduces support ticket volume for transaction-related issues

🗳 Voting Options

✅ Yes – Implement this feature in the next roadmap cycle ❌ No – Do not implement this feature 🕐 Needs Further Discussion – Requires more refinement before approval