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Formal Vote - Executable CGP7 - Community Leadership Incentivization

Voting ended almost 2 years agoSucceeded

Abstract

This proposed CGP describes the scope, engagement, and compensation of Community Leaders who are tasked with providing necessary support functions for the Connext community in an effort to keep community operations running and to monitor the completion of projects and tasks.

Motivation

With the NEXT token having launched, we propose an updated compensation structure for Community Leaders. Before the token launch, Community Leaders were compensated by Proxima Labs (formerly Connext Labs Inc.) via USDC Superfluid stream. This proposal is designed to shift the compensation into the hands of the Connext DAO as a decentralized, community-governed entity in the ecosystem.

Rationale

Community Leaders are Core Contributors to the Connext ecosystem as per the DAO Docs and focus on the areas of community management, education, user support, and marketing. As such, Community Leaders provide essential functionalities for developing and growing the Connext ecosystem. This CGP provides Community Leaders with the funds necessary to help meaningfully grow the Connext ecosystem.

Key Terms

HIT CHARACTER LIMIT - SEE RFC

Community Leaders Sub-DAO mission.

The mission of the Community Leaders as a sub-DAO within the Connext ecosystem is as follows:

  • Empower highly engaged and dedicated community members to assume leadership positions in the ecosystem (as administrators, moderators, and ambassadors).
  • Foster the healthy and sustainable growth of the Connext community
  • Help the different entities in the ecosystem to realize the vision of Connext (building a network for secure applications that are universally accessible from any chain).
  • Effectively allocate resources to initiatives and individuals that are committed to growing the Connext network.

Specifications

This CGP proposes a compensation structure that is based on the role of a Community Leader and their compensation tier. To ensure fairness and transparency, this proposal maintains the same compensation structure that was previously used by Connext Labs Inc. for incentivizing community contributors.

  • Community Administrators: $400 / week
  • Community Moderators: $200 / week
  • Community Ambassadors: $200 / week

Incidental Contributors: Negotiable COD

Organizational Changes

After the enactment of this proposal, we expect the fixed payment Community Leader team to consist of:

  • 4 Community Administrators
  • 4 Community Moderators
  • 2 Ambassadors

Additional Ambassadorship opportunities will be based on an Incentivized model, to be paid via the Community Treasury.

KPIs

Engagement of administrators, moderators, ambassadors, and other contributors is regularly evaluated based on a set of KPIs. The following provides an overview of what each group of Community Leaders is doing on a regular, day-to-day basis.

The following provides an excerpt of the KPIs that are used:

  • Activity KPIs: Number of posts, number of replied/solved tickets (on both Discord and Intercom), amount of content written. Forum and governance voting activity.
  • Engagement KPIs: Number of views, comments, replies on Twitter/Reddit/etc.
  • Lead KPIs: Number of generated leads, converted leads.
  • Intangibles: Contribution to internal initiatives, etc.

Objectives

The following provides an overview of the objectives of the Community Leaders for the upcoming quarter:

Maintenance

  • Ensuring Discord server is moderated 24/7. Thread response time: 15 minutes.
  • Maintaining and increasing server security. Reduction of spam accounts that pass filters by 25%.
  • Maintaining fast ticket response times. Target ticket response time: 15 minutes.

Growth

  • Increasing server activity. Targets: -- Increase percentage of new members who talk on the server by 100% (presently 1%). -- Maintain percentage of new members who visit 3+ channels above the 15% benchmark. -- Increase 1 week retention of new members to benchmark of 20% (presently 4%). -- Maintain message activity of members above 10 posts/member benchmark.
  • Developing and implementing new community initiatives. Target: 1 large-scale community initiative per quarter.
  • Identifying and onboarding new key contributors. Target: onboarding 2-4 key contributors per year.
  • Effectively utilizing growth channels and opportunities to expand the connext ecosystem. Example: Drive engagement through Connext Intern account on X, use YouTube account for providing visual guides/tutorials, overhaul Connext Academy to be a key resource for community education.
  • Engaging with external contributors to produce educational content for the connext community. Target: increasing production of educational content, produce 2-4 content pieces per quarter.
  • Driving awareness of Connext through marketing, events, and media opportunities, etc.
  • Fostering regional connext communities, hosting local workshops and discussions.
  • Expanding the resources available in Connext Academy.

Budget

The Community Administrator Committee produces budgets which shall include details for the following:

  • Community Administrator compensation
  • Community Moderator compensation
  • Ambassador compensation

The DAO budget shall subsequently be submitted to the Connext DAO as a request for funding. The Committee shall produce underpinning justification for the budget to the Connext DAO.

Payment Schedule

CL compensation will be distributed via SuperFluid on an ongoing basis, and adjusted monthly to rebalance based on market conditions.

Multi-Signature Approvals

The Community Admin Committee is in charge of the funds and their distribution. All CL multi-signature approvals will be conducted with a minimum of three (3) signatures, and the Community Admin Committee (Andy, Grraarrgghh, Stefan, and Tommy) will have hardware wallets used only for the purposes of this multisig.

Steps to Implement

This proposal follows the recommended structure outlined in the DAO Docs. Initially, we are looking for comments about the proposal from the community. If necessary, changes to the proposal will be implemented.

Timeline

The RFC phase will be followed by the vote. After the RFC phase, the multisig funding transaction will be included in the Snapshot vote making this an executable proposal.

Overall Cost

This proposal requests a quarterly budget of 295,000 NEXT tokens and a one time retroactive compensation of 147,522 NEXT, totaling 442,522 NEXT. Administrators, moderators, and ambassadors will not receive a higher monthly compensation than their agreed monthly compensation.

Important note: At the end of each quarter, unspent NEXT will be rolled over to the next quarter. The DAO can also vote to request that unspent NEXT be returned. Under no circumstances will unspent NEXT be distributed among Community Leaders.

Quarterly Calculation

The ask is that the Connext DAO covers the funding below:

Item Funding (NEXT) Description
Base Compensation 120,000 Quarterly base compensation available for CAs & Mods
Buffer 50,000 Buffer for adjustments based on price fluctuations
Community Treasury 125,000 Incentivized payment purse for Ambassadorship projects and events
Total 295,000 Total costs

The monthly compensation breaks down to 5,714.28 NEXT per Community Administrator and 2,857.14 NEXT per Community Moderator/Ambassador, totalling 40,000 NEXT per month. Fixed compensation for the entire quarter therefore is 120,000 NEXT (assuming NEXT price remains at $0.30). Fixed compensation will be revisited every month and adjusted as necessary.

Additionally, the Buffer and Community Treasury funds may be used to cover Community Leadership operational expenses (such as software licenses).

Methodology

On the first day of each month, we will calculate the # NEXT to be distributed, using the average closing price of NEXT from the previous 7 days, as listed on Coingecko.

Incentives

Tokens not used for fixed compensation, specifically the 125,000 NEXT in the Community Treasury, will be used to incentivize Ambassadorship projects and events.

One-Time Retroactive Payment

In light of the token launch, Connext Labs Inc. (now Proxima Labs) stopped the compensation streams as of the 24th of September, however many of the community contributors continued with their operations and provided value to Connext as usual. For this reason, we are proposing a one-time, retroactive payment covering the compensation for the missed time (2 months for former members, 3 months for the rest) to all incentivized members of the Community Leader team that are still active in the community. This includes:

  • 6 Community Administrators
  • 6 Community Moderators
  • 1 Ambassadors

The ask is that the Connext DAO covers the costs below:

Item Funding (NEXT) Description
Community Administrator 92,571 One-time, retroactive compensation of CAs
Community Moderator 46,285 One-time, retroactive compensation of Moderators
Ambassador 8,667 One-time, retroactive compensation of Ambassadors
Total 147,523 Total costs = compensation + gas costs

On- and off-boarding

Community Administrators will oversee the process of onboarding and offboarding administrators, moderators, and ambassadors. As such, Community Administrators identify suitable individuals and assist them in performing their role in the Connext ecosystem.

Off-Chain Vote

For
17.42M NEXT67.4%
Against
13.47K NEXT0.1%
Abstain
8.42M NEXT32.6%
Quorum:172%
Download mobile app to vote

Timeline

Jan 30, 2024Proposal created
Feb 01, 2024Proposal vote started
Feb 08, 2024Proposal vote ended
Feb 03, 2026Proposal updated