For the drastic devaluation claims, all the members must hold the devaluated assets in their private wallets and transfer of the devaluated tokens is required when the claim is approved by the community. (This is the requirement set by the community, the rationale here is that we clean the crypto world from over-leveraged positions, at the same time reduce the risk for the whole community and for the member him/herself).
"The tokens added to the existing plan must be held in the member's wallet for at least 7 days before the claims can be made. (please see https://insuretoken.net/whitepaper.html#faq)"
This is the criteria for the tokens that are being added to the insurance plan/coverage and not for SURE tokens. (i.e. when the portfolio consists of A, B, and C tokens and after some period of time, the member decides to get exposure in D. D tokens must be held in the wallet for 7 days before they are covered under the existing plan.
Please share the transaction on when the devaluated assets were deposited to the private wallet.
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Here is the transaction of the tokens to my wallet: https://etherscan.io/tx/0x9589182382286a7f9cd99a27d988c3565bd36c231541d19382e3a670d59551f8